here is a copy of my resume (im sure the forum copy paste will slaughter the layout a bit but u will get the general idea) and no im not worried about my info being seen
Jesse L. Cranston
4607 SW Greensboro Way Apt. #197
Beaverton, OR 97007
Cellular (503) 888-9790
kylite@yahoo.com
OBJECTIVE:
To acquire a full-time position within the Technical Industry to demonstrate my professionalism handling heavy work loads.
EDUCATIONAL SKILLS:
Customer Service Skills Multi-Tasking HTML Windows ME Reception/Clerical Multi-Phone Lines MS Word Windows NT
Technical Support Keyboarding (48wpm) MS-DOS Windows 3.X
Troubleshooting 10-Key (89spm) Netscape Windows 95
Data Entry/Filing Eudora Pro/Lite Outlook Express Windows 98
Food Handling Internet Explorer Windows XP Windows 2000
EDUCATION:
Wilson High School, Portland, OR
Diploma / Basic Education June, 1997
EXPERIENCE:
Yahoo, Inc, Hillsboro, OR
Account Billing Manager June, 2005 to January, 2007
Attended to both inbound and outbound E-Mails; assisting Yahoo customers with their account status and assured all accounts were handled in a timely manor.
ACS, Tualatin, OR
Customer Service Representative September, 2004 to June, 2005
Attended to inbound calls; assisting Nextel customers in opening new accounts, and provided answers to any and all questions asked.
Encompass TeleServices Inc, Beaverton, OR
Customer Service Representative April, 2003 to January, 2004
Attended to inbound calls, assisting T-Mobile customers in cellular and account maintenance, and provided answers to any and all questions asked.
ACS, Tualatin, OR
Customer Service Representative January, 2003 to April, 2003
Attended to inbound calls, assisting Nextel customers in lost and stolen or damage claims regarding their phones, maintained accounts, shipments, and provided answers to any and all questions asked.
DirecTV DSL, Beaverton, OR
Technical Support Agent February, 2002 to January, 2003
Attended to multi-phone lines and assisted in account set up and the troubleshooting the central processing units.
Stream International / HP, Beaverton, OR
Technical Support Agent February, 2001 to January, 2002
Attended to multi-phone lines and assisted customers in troubleshooting both hardware and software over the phone.
800 Support / CYBERREP, Tualatin, OR
Technical Support Agent October, 1999 to June, 2000
Attended to the central processing units and troubleshot both hardware and software within the establishment.
Intel / Bonapatite, Tualatin, OR
Food Handler May, 1999 to October, 1999
Assisted in the preparation of food and the deliveries and clean ups of the Intel meeting rooms, food and kitchen storage.