I'm sure another person adding to the mountain of complaints will not really help matters, but I really feel I need to tell someone about this and I see the oppertunity.
This is my 4th consecutive year going to Kumoricon, so suffice to say I've had my share of experiences here. In past years, I've seen the overcrowding, the bad parking, the less than friendly hotel staff, etc... but this year was the absolutely worst... In fact, it was so bad that I didn't spend 1
full day at the convention this weekend. I brought my boyfriend with me, who had never been to a convention before, and I was almost ashamed of taking him to it! I could rant all day about it, because I sure did on Monday to one of my friends, but I think it'd be more effective if I put it in a more legible format;
The hotel was horrible because:- The staff was not friendly
- The location was difficult to find without Mapquest.
- Parking, however many garages there were, was difficult to remember.
- There were many transients hanging around the hotel begging for money because it was in the heart of downtown.
- The hotel was cramped in the lobby, hallways, bathrooms, and sidewalk. In fact, the only place it wasn't cramped was in the vendors garage
- Navigation was more challenging than in recent years. Myself and several people I spoke to were having a hard time locating events, panels, and rooms. Between the ballroom level, 1st floor, 2nd floor, 3rd floor, kareoke floor, and the executive tower, it was difficult to find anything!
- One or two events got moved without the pocket guides being updated! I tried to find something in the creation station and even the staff member I talked to didn't know that it had been moved from the 3rd floor to the executive tower! So I missed the event... I understand the website had updates, but that didn't help me when I was walking around K-con and there was no signage.
- The small staircase you had to take to get to the 3rd floor without using the elevator was difficult to find and very cramped
- Unlike in some recent years, there was no nearby park (that concrete/brick open area does not classify as a park!) within convenient distance. Due to this, most of the con-goers were loitering on the sidewalks and blocking entrances, which the hotel staff voiced their problems with often.
- As if navigation was not difficult enough, there were specific 'routes' set up in the hotel to get to/from places. I understand this stops congestion in areas like escalators, but it made the roundabout navigation even more confusing!
- Although the area is awesome, it was difficult to navigate around town even with the map! But maybe that's just my groups problem...
Ticketed Events:
- Yes, this cuts down wait time and line congestion
- I couldn't get a straight answer from anyone on where to get tickets!
- By the time I did get to the booth for tickets, they were out of the ones I wanted!
- I feel bad for people who don't attend the first day and/or don't attend early mornings, because they probably didn't get any tickets either
- I overheard many people talking about similar problems that I had!
- Although the concept is cool, it severaly limits fun activities when you don't have the ability to get the tickets ahead of time.
Other problems I noticed:
- I don't know what was going on with the photobooth, but my group waited in line around 60 minutes and still didn't make it to the front of the line! The hallway was hot from lack of AC, narrow, and there were some people in front of us saying they'd been waiting quite a bit longer than us. We got so frustrated, we left and never did get a photo.
- Events (that weren't ticketed) were badly scheduled and lacking in variety. Several times, my group could either not find the event we wanted to attend or there were no events that weren't full. Most of the time, we ended up just sitting around and waiting for an event.
- Even sitting around became a problem, due to the dreaded 'no loitering/blocking/sitting' areas. So you just ended up with a bunch of people standing around.
I liked the convention space we had in 08, conventiently located next to Lloyd Center Mall so there was ample parking, a mall food court, and a massive park right across the street! Sure, it was crowded, but that's why everyone just went
outside or into the mall! I even liked the Vancouver Hilton, because Ester Short Park was right across the street and that absorbed much of the crowd when things got congested. I sincerely hope that if they're truely planning to have K-con 2010 in the same location, that things shape up dramatically, otherwise I know several people who may be considering skipping next year...
Again, sorry if this is a bit of a rant! But K-con 09 has got to be the worst one I've ever attended!