This last year we were all in one line and then split up in a very confusing fashion once we got fully into the hotel.
Is there a way to make this more organized?
Supposedly there were two lines when you got up there but they were poorly distinct and it seemed like a very confusing process, even for the yojimbos who were there. One was doing things one way and another seemed to be doing things in a completely different fashion. So maybe some better communication?
Also, the two lines had no real distinction to keep them separate (Badges and pick up as this was Day 0.).
This is because somebody decided to make their own decisions without checking with management. The lines we not meant to split, the one splitting them decided, on their own, that will call was separate from pre-reg. THEY WERE NOT!!!
Maybe if there was a bigger area for check in on at least Day 0 (In my opinion there could have been a more planned out and designed area to give more space for people to move and hold lines.) then there could be the two lines for pick up and badge holders which go in opposite directions? This would probably deplete a lot of confusion.
Someone said earlier that the longest process was for checking in minors? For those who already have badges, they could also be put into two separate lines. One of these would be for minors and the other for adults. You would have a set amount of people for each and it could probably quicken up the process.
The above would also reduce confusion because the workers would be focused on one specific area of check in and not have to switch back and forth between paperwork and trying to multitask between who randomly comes up to them next.
It should take the exact same amount of time to check in a minor as an adult would. Id has to be verified no matter what, it may take an extra second to look at the birth year but that's about it. Since we have not seen our venue for registration, I can not say how the lines will work. However, I plan on having separate lines for (at con, pre-reg, and will call). We are also working on a registration computer system to improve the check in speed. The largest issue that backed up the lines was something that happened 5 months before con, and caused us to have over 750 will call badges.
And I apologies if I'm stepping out of my boundaries.
I do wish to be a staff member but I probably won't be moving to Portland until after my Winter 2011 quarter.
You are not. We want to know, from you the customer, what was good or bad about reg. It is so we may improve ourselves. If you want to be staff, please come to one of the general meetings. We may have a meeting in Salem and/or Eugene sometime before con, to allow staff sign-ups of our friends further away. The meetings are usually once a month. I hope you do become staff, we can always use more help. We were super under staffed this year. This is (in my opinion) the reason why we had so many issues and part of why the line times were so long.