Corporate America.
I just got a call a few hours ago to let me know that there had been a flood at my storage unit. On Sunday. The employees started calling tenants immediately when it happened, but were told to stop by management because they were afraid it might make them liable somehow. The big important management of the company showed up the next day, got all their stories straight, and then left the one person per shift who normally works there to try to call and deal with hundreds of customers. Knowing that people were getting so angry about the delay that the employees were being threatened, no less. (After all, if one of them gets shot, that's why companies routinely buy life insurance on them. Nothing important is at stake, like money.)
So yeah, they finally got to me today, and now I've got books and drawings and papers and old letters spread out everywhere to dry... about a third of the paper keepsakes I've collected over a lifetime are somewhere between damaged and ruined. If they had let their employees keep calling (or maybe *gasp* brought in more people to help them) the first day, even the second day, virtually none of it would have been harmed.
I really, really don't get why society still considers religious epithets and synonyms for body parts and functions to be the most obscene, unspeakably vile concepts there are. 1) This is the 21st century, not 18th century Puritan New England. 2) We have much better words now to describe policyheads who should upsell themselves and go to retail.