What do you see the role(s) of the Director of Programming as being, and what do you believe you bring to the table in this regard?
The Director of Programming is primarily responsible for guiding, selecting, and soliciting the actual content of our convention. The vision of the Programming Director largely determines what our attendees can see and do at Kumoricon. Consequently, that vision must also coincide with what our attendees, and especially potential attendees, want to see and do at Kumoricon.
The Programming Director’s vision must also be in line with the Board’s overall vision for Kumoricon, and must create a plan that is both viable and feasible, and that will give us the best balance in content.
If a Programming Director’s vision ever becomes stagnate or loses focus on any of those parts, it directly impairs Kumoricon’s ability to excite, attract, and retain our attendees, so this vision is a critical part of being the Director of Programming.
Another important aspect of being any Director is the ability to not only effectively direct and facilitate the work of their staff, but also the responsibility to respect, train, nurture, and support them in that work with the goal of improving both their capabilities the convention so that we have an even stronger staff pool going forward.
I believe that the best three things I can offer as a Director of Programming is the ability to communicate effectively with both my staff and other departments, a willingness and eagerness to work with others, and a fresh and energetic vision of Programming that is different from the past five years.
As the Facilities Liaison for the past two years I have been in close communication with not only both the Hilton and the Red Lion, but also the other directorates. In the process I not only improved my communication skills, but I also established a good rapport with many staffers in multiple departments to the extent that I feel I can communicate freely and effectively with anyone.
Looking at the respective sizes of the staff list sections, it seems as though Programming is one of two mega-departments by comparison to the others. Considering how much our staff levels have grown, do you believe it's appropriate for Programming to be in charge of all of the functions it presently has, or should some of the responsibilities be parceled out?
In general, I think that the things that Programming is responsible for (Main Events, Panels, Gaming, Karaoke, etc.) are exactly the things that Programming needs to be responsible for right now, no matter how big that happens to make the department.
There are two exceptions to this. The first is Art Show, which, while awesome, I personally feel may be better categorized as an extension of Artists Alley in Relations. The second is Programming’s involvement with outside events and other conventions. As things currently stand, I think that Programming takes too much of a leading role at these outreach events, and instead should be involved in a supporting role whenever practical.
That said, working with other departments is always key. The Board should act as an open and communicative group which brainstorms and problem solves together. I also think that there are things that can be done within Programming to make its responsibilities much more manageable.
Finally, I think that the most important change I can make in Programming is to retrofit its operational and command infrastructure so that it is trained and ready to face the future. Nearly every other department has undergone a similarly radical organizational change in recent years, and if Programming is going to continue to work efficiently as our convention grows, it is going to need one too.
Do you have any ideas to address the usual conflict of megapanels all happening in the same prime time slots, so that attendees will be able to see more than one or two?
I recognize that not being able to attend every event you want can be frustrating, but counterprogramming is necessary to successful programming. We use counterprogramming because we can only fit so many people into one space—it is simply not possible for everyone to attend all of our “mega-panels”. We counterprogram certain events so that attendees have to choose between the two, thus enabling us to run both events in the space we have available.
That said, counterprogramming shouldn’t just be about size, it should also be about audience demographics. Ideally, we will counterprogram two panels that both interest large groups of people, but not the same group of people.
What are your thoughts towards using CCTV to broadcast major events to help defuse some of the needs on our limited space?
Have you considered recording some of our larger events to re-show on CCTV or even in the viewing rooms after the fact?
Since we're (you're =P) now providing video of main events TO main events, I see the potential for using that video for other purposes: Feeding an overflow space for those that can't get into ME for opening, closing, cosplay, etc. Obviously space is always at a premium, so what are your thoughts about this? What about working with the hotel to potentially offer a live feed of these major events via CCTV?
This is a great idea, and something that the Board has been working on for the past year. Publicity has been taking the lead on organizing CCTV, and it is my hope that Programming will provide them with all of the logistical support they need to successfully integrate our content into CCTV programming next year.
Tell us about a time about a great success you have had working in this department, or in the one you currently staff for.
I would have to say my biggest success was the creation and expansion of Tabletop Gaming. In 2007 Tabletop Gaming was little more than a collection of independent panels that happened to be held in one of the smallest rooms (the Ash Room) at the Hilton Vancouver WA. It had no dedicated staff, but the little content provided seemed to be overwhelmingly popular. The next year, I talked to the newly elected Director of Programming about making Tabletop Gaming its own sub-department, she agreed to let me give it a try, and Tabletop Gaming was born. The results were extraordinary. In its first year, with only myself and a friend as dedicated staff, Tabletop Gaming managed to fill not a just a room, but also a large portion of the hallway at the DoubleTree with both content and gamers, and things continued to grow from there. Today, Tabletop Gaming makes up 8.6% of our total staff, and runs Magic, Yu-Gi-Oh!, and Pokemon tournaments around the clock, hosts and in-room vendor, partners with GameStorm to provide our attendees with access to their renowned Board Game Library, is establishing its own collection of anime themed games, and much, much more.
Tell us about a time where you did not do as well as you had hoped with something regarding your department, or the one you currently staff for. How do you think you could have handled it better?
The biggest mistake I have ever made at Kumoricon, during my first year as Facilities Liaison, was thinking that I could do everything, particularly the pre-con work, by myself. It was something that I had become accustomed to doing while running Tabletop Gaming, and unfortunately it was a behavior that carried over into my new job. While I was still able to perform my duties as Facilities Liaison that first year, I regret not being able to perform them as well as I could have. When I was appointed at the beginning of the 2012 con year I was also put on probation Board. That was a wake-up call—I knew I needed to change the way I thought about being a Director. It was hard to admit that to myself, but once I did, I came back re-energized and negotiated one of the best set of contracts we have ever had. Upon reflection, I believe “doing everything myself” was a strategy that may have worked when we were smaller, and had less responsibilities, but that Kumoricon is now too big for such an approach to be practical. In 2011, had I had the foresight to hire staff, I would have been exceptionally better off if I had been able to delegate some of my responsibilities to them.
If you had no resistance or restrictions, what is something you would like to do with Programming?
I’d love to see Kumoricon host an annual academic conference on anime and manga. Grand ambitions aside, we used to have a few panels like this back in 2005, and I dearly want to see them return.
What is your definition of a successful Programming directorate?
If your panelists feel taken care of, if the attendees had a good time, if your staff know they were instrumental to the convention’s success, and if the Board is pleased with your performance, then I would say you had a successful year.
In my staffing in Operations for the past few years, I've noticed a constant rift of drama between folks in Operations and Programming, and at different levels of staff ranks. How do you intend on working with the incoming new Operations director or ensure that there is none, and if some arises, quelling it immediately?
I think that having a new director in both Programming and Operations will go a long way to healing this rift. That said, a good start has already been made, and the rift is not nearly as bad as I remember it once being, but it isn’t going to go away over night. Personally, I find much of the behavior that is the result of this rift to be professionally unacceptable, and I plan on working closely with the new Director of Operations to combat it wherever and whenever I can.
Ultimately, any meaningful change in the relationship between Programming and Operations is going to come from the top and work its way down. There has to be a change in our respective mentalities (a change which I have already seen the beginnings of in Operations this past year) which can only come from a relationship built on solid communication, honesty, trust, and respect. Both Operations and Programming care deeply about making Kumoricon the best that it can be, and if we recognize that common ground and build new relationships based upon these principles moving forward.
For my part, I feel it is important that every member of Operations, from its Director to a first year Yojimbo, should feel comfortable talking to the Director of Programming. As Facilities Liaison I made myself available to our entire staff as an approachable point of contact with the hotels, and I plan on maintaining that open door policy if elected as the Director of Programming.